Main
/
Privacy Policy

Privacy Policy – Pin-Up Casino Canada

Welcome to Pin Up Casino Canada. Your privacy and security are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile app, and services. By registering and playing at Pin Up Casino, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Data You Provide

When you register or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Home Address
  • Payment Details (e-wallets, credit cards, cryptocurrency wallets, etc.)
  • Identification Documents (for verification purposes)

1.2 Automatically Collected Data

To improve security and performance, we may collect:

  • Device Information (model, operating system, browser type)
  • IP Address
  • Login Details (timestamps, location, browser type)
  • Usage Data (game preferences, betting activity, pages visited)

1.3 Cookies & Tracking Technologies

We use cookies to enhance your experience by remembering preferences and enabling smooth navigation. You can control cookies through your browser settings.

2. How We Use Your Data

We process your personal information to:

  • Verify Your Identity – Ensure compliance with legal gambling regulations.
  • Process Payments – Facilitate deposits and withdrawals securely.
  • Enhance Security – Prevent fraud, money laundering, and unauthorized access.
  • Improve User Experience – Personalize bonuses, game recommendations, and promotions.
  • Provide Customer Support – Respond to queries and assist with technical issues.
  • Send Marketing & Promotions – Notify you about special offers, free spins, and cashback rewards (you can opt-out anytime).
  • Ensure Responsible Gambling – Offer tools for self-exclusion and deposit limits.

We DO NOT sell, rent, or trade your data to third parties for marketing purposes.

3. How We Protect Your Data

Your personal information is safeguarded with advanced security measures, including:

  • SSL Encryption – Protects sensitive data during transactions.
  • Two-Factor Authentication (2FA) – Adds an extra layer of account protection.
  • Data Anonymization – Stores non-essential data in encrypted formats.
  • Firewalls & Anti-Fraud Systems – Monitors suspicious activities and prevents unauthorized access.

Only authorized personnel have access to user data, and they are bound by strict confidentiality agreements.

4. Third-Party Services & Data Sharing

We may share your information with:

  • Payment Providers & Banks – To process deposits and withdrawals securely.
  • Gaming Providers – To verify game fairness and resolve technical issues.
  • Legal Authorities – If required by law, we may disclose data to comply with regulations.
  • Fraud Prevention Services – To prevent fraudulent activities and protect user accounts.

All third parties we work with are licensed and compliant with data protection laws.

5. Your Rights & Choices

Under data protection laws, you have the right to:

  • Access Your Data – Request a copy of the personal data we store.
  • Correct Your Information – Update incorrect or incomplete details.
  • Request Data Deletion – Ask us to erase your data (subject to legal requirements).
  • Restrict Processing – Limit how we use your information.
  • Withdraw Consent – Opt out of marketing communications at any time.

To exercise these rights, contact our Privacy Support Team via email or live chat.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website performance & navigation
  • Personalize your gaming experience
  • Analyze traffic & trends

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Retention Policy

We store your data only for as long as necessary to:

  • Fulfill legal obligations (e.g., anti-money laundering laws).
  • Resolve disputes or enforce agreements.
  • Provide a seamless user experience.

Inactive accounts may be deleted after a certain period unless required for legal or security reasons.

8. Responsible Gambling & Underage Protection

Pin Up Casino strictly adheres to responsible gambling policies:

  • Underage Gambling Prohibited – You must be 18+ (or the legal gambling age in your region).
  • Self-Exclusion & Deposit Limits – Tools available to help manage gambling habits.
  • Support Organizations – We collaborate with responsible gambling organizations for player assistance.

If you suspect someone underage is using our services, report it immediately.

9. International Data Transfers

As a global platform, your data may be transferred to secure servers outside Canada. We ensure all transfers comply with data protection laws and provide the highest security standards.

10. Changes to This Privacy Policy

We may update this policy periodically. When changes occur, we will:

  • Notify users via email or platform announcements.
  • Post the updated policy with a new effective date.

We encourage users to review this policy regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us through:

  • Email: Visit the “Support” section in your account.
  • Live Chat: Available 24/7 for instant assistance.
  • Social Media: Follow us for updates on data policies.

We are committed to ensuring your privacy, security, and trust while enjoying the best gaming experience at Pin Up Casino Canada.

Play Safely & Enjoy Your Time at Pin Up Casino!